{"xsrfToken":"f9fa631a5a6541eaa93b12a76ca6d5e3c34e3635_lout","branding":{"id":"3","key":"in","name":"Health New Zealand Onboarding portal","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d7d6a7bf-41c8-48b5-8fc0-6cd18d548643/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhY2UxZGE1Ny02NWQ5LTRlOGYtYjkyYS01YWU1YTFiZTQyNjIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3ZDZhN2JmLTQxYzgtNDhiNS04ZmMwLTZjZDE4ZDU0ODY0MyI6WyJyZWFkIl19LCJleHAiOjE3Mjg3MTU4ODUsIm5iZiI6MTcyODcxNTI4NX0.B1l45vWlpVgJXXYZXNfQLWy7I8lVzUSJGlChe7An1R8&client=ace1da57-65d9-4e8f-b92a-5ae5a1be4262&mode=fit","logoId":"d7d6a7bf-41c8-48b5-8fc0-6cd18d548643","isLogoAvailable":true,"helpCenterTitle":"Te Whatu Ora - Health New Zealand","sharedPortalName":"Te Whatu Ora Services","userInitialAnnouncementHeader":"Welcome to the Te Whatu Ora API Portal","userInitialAnnouncementMessageWiki":"<p>Te Whatu Ora is making a number of APIs and services available to other health organisations, industry bodies and relevant general groups looking to access or share health-related data for approved purposes.</p>\n<p>Some data available via these APIs and services can only be made available to organisations specified in <a href=\"https://www.privacy.org.nz/assets/New-order/Privacy-Act-2020/Codes-of-practice/Health-information-privacy-code-2020/HIPC-Amendment-No-1/Consolidated-Code-incorporating-Amendment-No-1.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Schedule 2 </a> of the Health Information Privacy Code 2020. 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"}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":64},"layout":"default","localId":"ccb2b2ad-7f9f-4ac6-9073-54eb261c9dd4"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":135},"layout":"default","localId":"48ae6cb7-2b25-45ce-bab7-bb8c7f1a5029"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":155},"layout":"default","localId":"ecb92655-8d6d-4744-8512-b6dfb5817fbb"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":141},"layout":"default","localId":"b4422176-504a-479f-b722-1a8db0b10a90"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":154},"layout":"default","localId":"2dc36521-708e-4365-a76e-5b32940e3af3"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":111},"layout":"default","localId":"7f34897f-c36c-424c-8489-b8ee08c52ebe"}}]},{"version":1,"type":"doc","content":[{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"heading","attrs":{"level":3,"localId":"540ab9d8-5b41-4a13-bf46-eeb82c122a29"},"content":[{"type":"text","text":"If 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This process involves the collection and use of personal information about you and others from your organisation who are involved in applying for, accessing, and maintaining use of these services. This privacy statement explains how we ensure the privacy of this information is protected in accordance with the Privacy Act 2020. "}]},{"type":"heading","attrs":{"level":3,"localId":"2bd04e2d-4efd-4b2b-8d79-360a3d8cf7b9"},"content":[{"type":"text","text":"Last updated "}]},{"type":"paragraph","attrs":{"localId":"6bc93bbd-7d0b-4544-8611-b2f27ac9c06d"},"content":[{"type":"text","text":"We may update this privacy statement from time to time. Please check this privacy statement regularly for modifications and updates. This privacy statement was last updated on "},{"type":"text","text":"27 February 2023. ","marks":[{"type":"strong"}]},{"type":"text","text":" "}]},{"type":"heading","attrs":{"level":3,"localId":"b1161cff-ecb0-4634-aff3-ade3671e5dac"},"content":[{"type":"text","text":"Collection of personal information"}]},{"type":"paragraph","attrs":{"localId":"3c85b185-ebba-4abd-ac05-072aaf89244c"},"content":[{"type":"text","text":"When an API/ Service Onboarding Request is submitted we may:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"5a8745bd-6fe1-4bee-8871-fd0eb57e3ddc"},"content":[{"type":"text","text":"Collect personal information from you directly "}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"be749dff-7e96-42f8-8cca-09a2866a0c78"},"content":[{"type":"text","text":"Collect personal information from a third party."}]}]}]},{"type":"heading","attrs":{"level":4,"localId":"337f5717-956d-4a0d-9a48-d1dc5e384cc3"},"content":[{"type":"text","text":"Information we collect directly from you ","marks":[{"type":"em"}]}]},{"type":"paragraph","attrs":{"localId":"cddbb46a-e218-43e9-9276-4fa80afe2e1c"},"content":[{"type":"text","text":"When you complete the API/Service Onboarding Request we collect the following personal information about you: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"154fe563-3be4-4302-be27-b1421c0839d5"},"content":[{"type":"text","text":"Full name "}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"66ece47f-279b-4460-895d-c5016418f63b"},"content":[{"type":"text","text":"Email address "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"f5155ab2-1ad2-45d7-92ac-612277d5064d"},"content":[{"type":"text","text":"Mobile phone number "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"799d54dd-6320-462f-9e52-c08c62b97dcd"},"content":[{"type":"text","text":"Your role"}]}]}]},{"type":"heading","attrs":{"level":4,"localId":"e0c0ba93-4e32-4f44-813e-245d68ecd5ad"},"content":[{"type":"text","text":"Information we collect directly from third party","marks":[{"type":"em"}]}]},{"type":"paragraph","attrs":{"localId":"061715fd-9a81-4425-891d-fc6c5645a652"},"content":[{"type":"text","text":"The person completing the API/Service Onboarding Request may nominate another individual from their organisation to be a point of contact for:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"43257b07-d74c-4183-8fb8-5e7d1e752132"},"content":[{"type":"text","text":"Sending onboarding credential information to; and/or"}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"1f76a36a-8619-4c43-ad2c-0f1cfde8642b"},"content":[{"type":"text","text":"ongoing service support."}]}]}]},{"type":"paragraph","attrs":{"localId":"3ff80239-2922-4b43-8a00-38c3fec5a4cb"},"content":[{"type":"text","text":" If you have been nominated as the point of contact, we may collect your name, email address and mobile phone number. The person completing the Request form confirms to Te Whatu Ora (at the time they submit the form) that they have your authorisation to share your details with us. "}]},{"type":"heading","attrs":{"level":3,"localId":"697149e7-2ab0-4300-8469-f7ef988220ec"},"content":[{"type":"text","text":"Choice"}]},{"type":"paragraph","attrs":{"localId":"043cf501-85bd-46d8-af77-31ea66ab4b7d"},"content":[{"type":"text","text":"If you do not provide us with the personal information outlined above, you may not be able to submit an API/Service Onboarding Request, be onboarded to our services and/or receive ongoing service support."}]},{"type":"paragraph","attrs":{"localId":"d2df58f0-393f-4696-9f61-67a4e4cc8d87"},"content":[{"type":"text","text":" The information is held by Te Whatu Ora – Health New Zealand. "}]},{"type":"heading","attrs":{"level":3,"localId":"5b1a97ce-f05e-4d71-a847-8d56eb313b71"},"content":[{"type":"text","text":"How we use your personal information "}]},{"type":"paragraph","attrs":{"localId":"0b5ebe03-cdb6-4641-906c-abf64a842767"},"content":[{"type":"text","text":"We may use your personal information for the following: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"95bb731e-48fb-4597-ac72-e60dcf560973"},"content":[{"type":"text","text":"To identify you in connection with your application, your organisation and our communications with you "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"979106e0-cdb3-4ca2-9da8-ec75e8afd732"},"content":[{"type":"text","text":"To correspond with you regarding your onboarding request "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"52b164da-3b96-4b26-a314-b9e5cbe3a407"},"content":[{"type":"text","text":"To provide access credentials to you "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"2b419da1-32cd-4baf-9d07-8a2360eaf309"},"content":[{"type":"text","text":"To correspond with you for the purposes of technical support "}]}]}]},{"type":"heading","attrs":{"level":3,"localId":"9eca8bf1-329e-4a97-a66b-ef41c00b692c"},"content":[{"type":"text","text":"Sharing the information "}]},{"type":"paragraph","attrs":{"localId":"4a35b124-0e8a-4894-b704-bf877e71348b"},"content":[{"type":"text","text":"We may share your personal information internally with those directly involved with the process of onboarding your organisation as an integration developer or integrated product user. "}]},{"type":"paragraph","attrs":{"localId":"bda057c4-3e3b-428a-b636-fb1558f4f7a6"},"content":[{"type":"text","text":"We may share your information with organisations contracted by Te Whatu Ora to provide supporting services for application requests, compliance assessment or technical support. Attributes will only be shared with others as necessary for that service. If the details are not necessary for a service, they will not be supplied. "}]},{"type":"heading","attrs":{"level":3,"localId":"cd87fec6-9fa8-46e7-a1c5-5048ce0b1eb9"},"content":[{"type":"text","text":"How long we hold information "}]},{"type":"paragraph","attrs":{"localId":"9f7afc6a-48a2-4bb7-8f99-c36ef15d9ab3"},"content":[{"type":"text","text":"We only keep your personal information for as long as required for the purposes outlined in this privacy statement and in accordance with the law. "}]},{"type":"heading","attrs":{"level":3,"localId":"6fda13ef-99d5-4f3d-b148-b8959044ace9"},"content":[{"type":"text","text":"Storing information securely "}]},{"type":"paragraph","attrs":{"localId":"84a7a58b-3e05-46a0-990d-fde2d065c948"},"content":[{"type":"text","text":"We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, modification, disclosure, or other misuse. "}]},{"type":"heading","attrs":{"level":3,"localId":"4f72f71c-aaee-4f13-91ed-011700c1b149"},"content":[{"type":"text","text":"Access to and requests to correct the information "}]},{"type":"paragraph","attrs":{"localId":"ba674e1e-42b0-4954-9e04-9eb68d6d4c6d"},"content":[{"type":"text","text":"You have the right to access any information we hold about you and ask us to correct it if you think it is wrong. "}]},{"type":"paragraph","attrs":{"localId":"eefc1d20-e8c1-447e-9035-a89e53374a56"},"content":[{"type":"text","text":"To access any personal information held by us, or if you wish to correct your information, please email "},{"type":"text","text":"integration@health.govt.nz","marks":[{"type":"link","attrs":{"href":"mailto:integration@health.govt.nz"}},{"type":"underline"}]},{"type":"text","text":". "}]},{"type":"paragraph","attrs":{"localId":"cbd84f9e-93d7-4ee2-beec-d5d4a36ca450"},"content":[{"type":"text","text":" When making a request to access or change your information, please include: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"27af565f-e4e4-4004-91ff-1eccb4983a88"},"content":[{"type":"text","text":"your name "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"74918252-03c4-4868-ad44-669b59a69d5d"},"content":[{"type":"text","text":"contact address (email or postal) "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"04a2dae1-40b2-4c8a-8c73-a096b4a7cc4f"},"content":[{"type":"text","text":"contact phone number "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"4f17fbe1-e839-4789-b82d-48fb05ab7d96"},"content":[{"type":"text","text":"details of the information you want or want to correct - this needs to be as clear and specific as you can make it. "}]}]}]},{"type":"paragraph","attrs":{"localId":"27b59b10-ec0e-4a73-a57e-03e9703e56a7"},"content":[{"type":"text","text":"Please note that before we can provide you with your information or make any changes we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification which establishes your identity. "}]},{"type":"heading","attrs":{"level":3,"localId":"42bdf8fd-d434-4546-9ae6-6e9c641798a7"},"content":[{"type":"text","text":"Queries and concerns "}]},{"type":"paragraph","attrs":{"localId":"be86b670-23c5-4a8a-8edd-30ac9b6102d9"},"content":[{"type":"text","text":"If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem. You can:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"7658217b-f6db-4d56-901c-60e5b7b85a19"},"content":[{"type":"text","text":"Email us at "},{"type":"text","text":"hnzprivacy@health.govt.nz","marks":[{"type":"link","attrs":{"href":"mailto:hnzprivacy@health.govt.nz"}},{"type":"underline"}]},{"type":"text","text":" "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"e06285db-29af-4155-bcc3-f3aa001edfc7"},"content":[{"type":"text","text":"Write to us at Privacy Officer - Te Whatu Ora, PO Box 793, Wellington 6140, New Zealand "}]}]}]},{"type":"paragraph","attrs":{"localId":"12d2f2a5-4047-4538-b1cf-55df3f97a857"},"content":[{"type":"text","text":" If you’re not satisfied with our response to your concerns, you can contact the Office of the Privacy Commissioner. 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"}]},{"type":"paragraph","attrs":{"localId":"eefc1d20-e8c1-447e-9035-a89e53374a56"},"content":[{"type":"text","text":"To access any personal information held by us, or if you wish to correct your information, please email "},{"type":"text","text":"integration@health.govt.nz","marks":[{"type":"link","attrs":{"href":"mailto:integration@health.govt.nz"}},{"type":"underline"}]},{"type":"text","text":". "}]},{"type":"paragraph","attrs":{"localId":"cbd84f9e-93d7-4ee2-beec-d5d4a36ca450"},"content":[{"type":"text","text":" When making a request to access or change your information, please include: "}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"27af565f-e4e4-4004-91ff-1eccb4983a88"},"content":[{"type":"text","text":"your name "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"74918252-03c4-4868-ad44-669b59a69d5d"},"content":[{"type":"text","text":"contact address (email or postal) "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"04a2dae1-40b2-4c8a-8c73-a096b4a7cc4f"},"content":[{"type":"text","text":"contact phone number "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"4f17fbe1-e839-4789-b82d-48fb05ab7d96"},"content":[{"type":"text","text":"details of the information you want or want to correct - this needs to be as clear and specific as you can make it. "}]}]}]},{"type":"paragraph","attrs":{"localId":"27b59b10-ec0e-4a73-a57e-03e9703e56a7"},"content":[{"type":"text","text":"Please note that before we can provide you with your information or make any changes we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification which establishes your identity. "}]},{"type":"heading","attrs":{"level":3,"localId":"42bdf8fd-d434-4546-9ae6-6e9c641798a7"},"content":[{"type":"text","text":"Queries and concerns "}]},{"type":"paragraph","attrs":{"localId":"be86b670-23c5-4a8a-8edd-30ac9b6102d9"},"content":[{"type":"text","text":"If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem. You can:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"7658217b-f6db-4d56-901c-60e5b7b85a19"},"content":[{"type":"text","text":"Email us at "},{"type":"text","text":"hnzprivacy@health.govt.nz","marks":[{"type":"link","attrs":{"href":"mailto:hnzprivacy@health.govt.nz"}},{"type":"underline"}]},{"type":"text","text":" "}]}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"e06285db-29af-4155-bcc3-f3aa001edfc7"},"content":[{"type":"text","text":"Write to us at Privacy Officer - Te Whatu Ora, PO Box 793, Wellington 6140, New Zealand "}]}]}]},{"type":"paragraph","attrs":{"localId":"12d2f2a5-4047-4538-b1cf-55df3f97a857"},"content":[{"type":"text","text":" If you’re not satisfied with our response to your concerns, you can contact the Office of the Privacy Commissioner. For more information see the "},{"type":"text","text":"Office of the Privacy Commissioner website","marks":[{"type":"link","attrs":{"href":"https://www.privacy.org.nz/your-rights/making-a-complaint/"}}]},{"type":"text","text":". 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